The repetitive admin runs itself
The repetitive admin runs itself, inside the tools you already use. Where a step needs judgement, an AI step can help, with a person signing off.
Usually when the same work is done by hand every week
Most automation builds start with a task the team does on repeat and nobody enjoys.
The same details are typed into three tools
An enquiry is copied from email to a spreadsheet to the CRM, and mistakes creep in.
Follow-ups depend on someone remembering
Quotes, reminders, and invoices go out late, or not at all, when the week gets busy.
Reports take a day to put together
Numbers are pulled from several places by hand every month.
Everything in the build
Workflow mapping
The current process walked through with your team before anything is built.
Enquiry routing
New leads reach the right person, with the details already filled in.
Quotes, invoices, and follow-ups
Sent on time, from your own accounts, in your own wording.
Data synced between tools
One update flows to every tool that needs it.
Scheduled reports
The numbers you check every week, delivered to your inbox.
Alerts and run logs
If a step fails, you hear about it, and you can see what ran.
Where AI helps
AI is used only on steps a simple rule cannot handle. Each AI step is tested on real examples from your business, then priced in writing before it is built.
Reading forms and documents
Details pulled from emails, PDFs, and forms into the right fields.
Drafting replies
First drafts written in your tone, for your team to check and send.
Sorting requests
Each incoming request is read and sent to the right person.
Searching your files
Answers found in your own policies and documents, with the source shown.
Scoped together, built fast, handed over.
Every build runs on the Scaffold Method. The price and the work are agreed in writing before each step starts.
Scoped together.
The first call maps the workflow, then the price is set in writing. A short paid audit comes first only where the right build is less obvious.
Built fast.
Each automation is built and tested on real cases with your team before it goes live.
Handed over.
Every workflow lives in your accounts, documented step by step, so anyone can follow or change it.
Works with what you already run
Built alongside the tools you already use, and set up in your own accounts.
Questions about this build
You can usually keep the tools you already use. Unsurmeta works with tools such as Google Workspace, Microsoft 365, WhatsApp Business, HubSpot, Xero, and Make.
Most automations are built on n8n and set up in your own accounts.
If your tool is not on this list, Unsurmeta checks it after the first call, before you get a price. If a tool gets in the way, you hear why before anything changes.
Yes. Mapping it is the first step. Most processes are clearer once they are walked through with the people who do them.
Yes. The AI accounts in your automations are set up in your name, through commercial API access, with settings that keep your data out of model training.
In Unsurmeta’s own work, AI tools also run on commercial API access, and personal details, financial data, and confidential business details never go into them. If you have a preference on how AI is used, or want no AI at all, tell Unsurmeta on the first call.
That is why a person signs off wherever the outcome matters. When the AI is unsure, the step goes to a person, and its output is logged.
Often not for every step. AI is used only on steps a simple rule cannot handle, and each one is tested on real examples from your business first.
Every automation logs its runs and alerts you when a step fails, and the documentation shows how to fix the common cases.
Every solution comes with a 30-day warranty from launch, and a fault in what Unsurmeta delivered is fixed free. A new request or a change is charged, and priced in writing first.
Start with a conversation
A 30-minute call with Yassir, the person who would do the work, and an honest answer on whether it fits.